Chatham County Non-Emergency Call Center Celebrates First Anniversary

March 17, 2025, marks the first anniversary of the Chatham County Non-Emergency Call Center. Over the past year, the center has answered 42,191 calls, providing essential support and assistance to the community.

The center began with a soft launch on March 11, 2024, allowing time for training and preparation, before officially launching operations on March 17, 2024. Since then, operations have expanded from two shifts to a 24/7 schedule, ensuring continuous assistance for non-emergency inquiries.

This milestone reflects the dedication and professionalism of the call center staff, who have played a crucial role in connecting residents with necessary resources. Their commitment to service has helped ease the burden on emergency services while enhancing community support.

As the Non-Emergency Call Center marks this achievement, it looks forward to continuing its mission of providing reliable and accessible assistance. The dedication of its team and the support of the community have made this first year a success, with many more to come.